Shipping policy

Processing Time All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking details once your order has been dispatched.

Domestic Shipping (Australia) We ship to all states and territories within Australia via standard and express options. Delivery typically takes 3–7 business days after dispatch, depending on your location.

Free Shipping Enjoy free standard shipping on all Australian orders over $100 AUD.

International Shipping We ship to many countries worldwide. International delivery typically takes 7–21 business days after dispatch, depending on the destination. Shipping costs are calculated at checkout.

Please note that international customers are responsible for any customs duties, taxes, or import fees charged by their country upon delivery. These charges are not included in the order total and are outside our control.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

Lost or Delayed Parcels If your order has not arrived within the expected timeframe, please contact us at punparin.art@gmail.com and we will do our best to assist you.